Terms and Conditions

Terms and Conditions for Nouri

Last updated: March 09, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Application means the software program provided by the Company downloaded by You on any electronic device, named Nouri
• Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Account means a unique account created for You to access our Service or parts of our Service.
• Country refers to: Quebec, Canada
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Nouri Health Inc., 25 Chemin Cedar Cliff, QC, J0B1T0.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
• Free Trial refers to a limited period of time that may be free when purchasing a Subscription.
• Service refers to the Application.
• Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with our Privacy Policy (last updated June 23, 2025). Please read our Privacy Policy carefully before using the Service.

If you have any questions about our privacy practices, you may contact our Privacy Officer, Lambert Lefebvre (CEO & Privacy Officer), at support@nourihealth.com.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Health & Wellness Data

By linking a third-party wearable (e.g. Whoop or Oura), you expressly consent to the collection, processing, and sharing of your health-related data—such as heart rate variability, resting heart rate, sleep metrics, and physical strain—with our service providers to deliver tailored recommendations, as further detailed in our Privacy Policy.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Subscriptions

Subscription period

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Subscription cancellations

You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

If the Subscription has been made through an In-app Purchase, You can cancel the renewal of Your Subscription with the Application Store.

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

Tracking Technologies and Analytics

We and our service providers (e.g. Firebase, Mixpanel) may use SDKs, cookies, or similar technologies to collect usage and diagnostic data under our legitimate interests. You may opt out of non-essential analytics at any time by adjusting your device's privacy settings or by contacting our Privacy Officer.

In-app Purchases

The Application may include In-app Purchases that allow you to buy products, services or Subscriptions.

More information about how you may be able to manage In-app Purchases using your Device may be set out in the Application Store's own terms and conditions or in your Device's Help settings.

In-app Purchases can only be consumed within the Application. If you make a In-app Purchase, that In-app Purchase cannot be cancelled after you have initiated its download. In-app Purchases cannot be redeemed for cash or other consideration or otherwise transferred.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Additional Disclaimers

1. Medical Disclaimer

This application is intended for general informational and educational purposes only and is not intended to replace the advice, diagnosis, or treatment of a qualified healthcare provider. Always seek the guidance of your physician, registered dietitian, or other qualified health provider with any questions you may have regarding your health or a medical condition.

2. Results Disclaimer

Individual results may vary. We do not guarantee specific outcomes based on the information or services provided. Progress depends on various factors, including personal effort, health status, and adherence.

3. No Professional-Client Relationship

The use of this app, website, or associated materials does not create a professional-client relationship between the user and any health professional associated with the app.

4. Use at Your Own Risk

The user assumes full responsibility for any risks, losses, or damages resulting from the use of this application, its content, or linked services. We are not liable for any direct or indirect consequences.

5. Accuracy & Content Disclaimer

While we strive to provide accurate and up-to-date information, we make no warranties or representations as to the completeness, reliability, or accuracy of the content. Information may change over time.

6. International Use Disclaimer

This app was developed in compliance with Canadian (Quebec) laws and standards. Users outside of Canada are responsible for complying with their local regulations.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

In the event of a data breach posing a serious risk of harm, we will notify both the Québec Privacy Commissioner and affected users as detailed in our Privacy Policy.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Related Documents

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: